Frequently Asked Question(s)
What types of gemstones does McClureGem specialise in?
We specialise in premium precious and semi-precious stones, including sapphires, emeralds, aquamarines, tourmalines, and select rare collector stones. Every gemstone we handle is sourced, graded, and prepared to meet the highest industry standards.
How does McClureGem ensure the authenticity of its gemstones?
All gemstones undergo professional identification and grading by certified gemologists. We verify origin, treatment history, clarity, cut, colour, and carat weight before any stone is released for sale.
Do you provide gemstone certificates?
Yes. We provide recognised certification from reputable labs such as GIA, IGI, or other accredited institutions, depending on the stone type and client preference.
Can I request a customised stone or a rare gemstone?
Absolutely. We offer personalised sourcing for clients looking for specific colours, cuts, or rare varieties. Our network of trusted miners and dealers allows us to locate exceptional stones on request.
Do you work with jewellers and jewellery brands?
Yes. We partner with jewellery designers, luxury brands, and manufacturers who require consistent, high-quality gemstones for bespoke and commercial collections.
Can gemstones be purchased as investments?
Many clients acquire gemstones for long-term value. While the market varies, rare stones of high clarity and desirable colour often appreciate over time. We advise clients based on quality indicators and market demand.
How do you source your gemstones?
We partner with responsible mining operations and verified dealers. Our team oversees the supply chain to ensure ethical sourcing, fair labour practices, and high-quality processing.
Do you offer international shipping?
Yes, we ship to clients and businesses worldwide. All shipments are insured, securely packaged, and handled through trusted logistics channels.
Can I see the gemstone before purchasing?
We provide detailed photos, videos, and grading reports. For certain clients or high-value purchases, we can arrange private viewings or virtual consultations.
What happens if the stone I receive doesn’t meet my expectations?
Customer satisfaction is our priority. If a gemstone does not match its description or grading, we offer a review and resolution process, which may include exchange or return options depending on the situation.